The Exact Group puts quality at the heart of everything we do. For us, this means building a culture where everyone in our business takes ownership of delivering excellence to the customer.
We pride ourselves on our commitment to process excellence. This has contributed significantly to The Exact Group becoming an active participant in the SC21 competitive programme, achieving SC21 Silver on first entry to the programme, the only company to do so in Ireland.
Through our commitment to the SC21 programme, we have embedded a holistic approach to operational excellence. Our business is built on a solid foundation of robust processes and dedicated people, enabling us to deliver consistent results. Our approach also helps to foster strong and long-lasting relationships with our customers through regular and proactive communication.
We focus on quality at every stage in our process, from order receipt right through to on time delivery to our customers. Over the years, we have developed a stable and streamlined set of processes and procedures which enable us to sustain our high standards. Our commitment to maintaining a robust quality system has led to our achievement of AS9100 and ISO 13485 quality standards. The achievement of these quality standards is testament to the strength and adaptability of our business systems.